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  • PetSmart

    3% 

    Store Details score_2

    PetSmart has built an online destination where Pet Parents can find everything they need to keep pets healthy and happy. PetSmart, Inc. is the largest specialty retailer of services and solutions for the lifetime needs of pets.

    Special Terms score_2

    Member rewards are not eligible on the purchase or redemption of gift cards & e-gift cards and also on Non-Commissionable Charity Gift Card.
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    Shipping Policy score_2

    Each shipping method has its own restrictions and charges that will be applied to your order. At Checkout, you will be prompted to choose a shipping method. Please note: Some products may only offer one option for shipping. Shipping costs are based on the products ordered and the shipping method selected. Total shipping charges are automatically calculated during checkout prior to completing your order. Typically, there is an option to upgrade your shipping method for faster delivery (such as Second Day or Overnight). If you upgrade to Overnight shipping, your order must be received and credit authorization cleared by 9:00 p.m. ET or your order may not be processed until the following business day. If you upgrade to Second Day, your order must be received and credit authorization cleared by 12:00 p.m. (noon) ET or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.

    Payment Policy score_2

    We accept Visa, American Express, MasterCard, Discover, PayPal and gift card.

    Return Policy score_2

    If you're not satisfied with your petsmart.com purchase, you can return the product for the purchase price (minus the shipping, handling, gift wrap and other charges). Product must be in its original packaging. Note: we do not accept returns or exchanges on prescription medication products. Receipts are valid for 60 days from date of purchase.

    Tax Policy score_2

    PetSmart is required to collect sales tax on orders shipped to all states except: Alaska, Delaware, Montana, New Hampshire, Oregon and Wyoming. Sales tax is not charged on the purchase of Gift Cards. However, products purchased with Gift Cards will be taxed unless shipped to the states mentioned above. The appropriate state and local tax rate will be charged based on the price of the purchased products and, where required by law, on shipping and handling charges.

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